Privacy Policy

Effective Date: 04 - 12 - 2025

Kelly Monteiro ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information.

Introduction

Information We Collect

We collect personal information you voluntarily provide, including but not limited to:

  • Schedule consultations

  • Provide insurance services

  • Respond to inquiries

  • Send appointment confirmations

  • Send appointment reminders

  • Provide customer support

  • Comply with legal obligations

  • Send marketing messages only when you have separately opted in

How We Use Your Information

We use your personal information to:

  • Schedule and confirm appointments

  • Communicate with you about our services

  • Respond to inquiries and offer customer support

SMS/MMS Communication and Compliance

By opting into SMS/MMS communications from Kelly Monteiro, you consent to receive text messages regarding promotions, reminders, or other relevant information. We take your privacy seriously and adhere to applicable federal requirements governing electronic and SMS communications.

Message Frequency

Message frequency may vary based on your interactions and preferences.

Message & Data Rates

Message and data rates may apply.

Opt-Out

You may opt out of SMS/MMS communications at any time by replying STOP to any message. Reply HELP for assistance.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Mobile Information & SMS Consent

Mobile phone numbers, SMS opt-in data, and consent information will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share limited information with trusted service providers solely as necessary to provide services on our behalf, such as appointment scheduling, communications, or customer support. These service providers may only use the information as necessary to provide those services.

Data Security Practices

We take reasonable administrative, technical, and organizational measures designed to protect the personal information we collect against unauthorized access, use, disclosure, alteration, loss, or destruction.

These security practices may include:

  • Using secure systems and technologies to store and process personal information

  • Limiting access to personal information to authorized personnel and service providers who require access to perform their duties

  • Using appropriate safeguards to protect information transmitted through our website and related services

  • Maintaining reasonable access controls and security procedures designed to prevent unauthorized access to personal information

  • Reviewing and updating our security practices as appropriate to address evolving security risks

While we take reasonable measures to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Services

We may use third-party services such as Google Analytics to help analyze traffic and usage patterns on our website. These services may use cookies or other tracking technologies. The information collected is anonymous and does not personally identify you.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Request that we delete your personal data

  • Opt-out of receiving communications from us at any time

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will also let you know via email and/or a prominent notice on our website prior to the changes becoming effective and will update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

  • Name: Kelly Monteiro

  • Phone: (508) 685-8982

  • Email: [email protected]

  • Address: 292 orchard st, Raynham, MA 02767

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Contact Us

  • (508) 685-8982

  • 292 orchard st, Raynham, MA 02767

  • Monday - Friday, 9:00 am - 6:00 pm

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